TESTIMONIALS

Below you’ll find a small sampling of our home buyer’s feedback on the Surrey Home Experience, including neighborhood-specific testimonials.

Surrey Homes Service

We have very much enjoyed our process with Surrey Homes with traveling for work so much I needed a builder I could trust to do the job right and Surrey Homes did just that!

– Surrey Homes Resident, May 2016

Overall the process was very good. We enjoyed the design process with Vicki White. She was very helpful in making our home look and feel just the way we dreamed it would. Every part of the process was done in a very timely manner which was very important to us!

– Surrey Homes Resident, February 2016

We had an overall excellent experience with Surrey Homes. Everyone we encountered throughout the process was very attentive and accommodating to all of our needs. The entire team worked as a whole to meet all of our concerns and request.

– Surrey Homes Resident, February 2016

We enjoyed working with Surrey Homes throughout the building process. They were very helpful, responsive, and communicative. They went out of their way to meet all of our needs.

– Surrey Homes Resident, February 2016

I just moved into my Surrey Home and couldn’t be happier. This is my 3rd time building and by far my best experience. Surrey was overly accommodating to all our wants and needs for our home. The communication and responsiveness of all staff members was over the top and hasn’t ended now that we’ve moved in. I would highly recommend Surrey Homes.

Angela Walner Pettiet, Surrey Homes Resident 

Everyone we worked with was so pleasant and accommodating, all of our questions were always answered promptly. Our sales counselor was kind and easy to get a hold as well as our project manager. They both went out of their way to tend to all of our needs. Purchasing our home with Surrey Homes was all together a “LIFE CHANGING EXPERIENCE”!

Ongsai, Surrey Homes Resident 

From our sales counselor to our project manager everyone was a pleasure to work with, they were very reliable and kept us informed every step of the way! We would highly recommend Surrey Homes they made our home buying experience a pleasure and have always been readily available when we needed them!

Steif, Surrey Homes Resident

The entire Surrey Homes team we worked with was exceptional and very friendly. We really appreciated all the time our project manager took with us to make sure everything was done the way we wanted!

Lock, Surrey Homes Resident

The entire purchasing experience went very well. We had great Communication and everything was good quality and delivered in a timely manner.  I work in construction and can recognize a great project manager when I see one, and ours was. On a scale from 1-10 I give Surrey Homes a 10. We are very happy with the entire experience!

– Proctor, Surrey Homes Resident 

Thank you so much to Surrey Homes. Especially for the efforts over the last year of Jim and Miguel. Absolute rock stars in delivering our dream home!

Bill Allen, Surrey Homes Resident

Acuera Community

Our sales counselor, Jim, was great! He was straight-forward and took the time to answer all of our questions. Our project manager, Paul, was excellent as well. Working with him was an absolute pleasure! We could not have been happier with the entire process! From the point of sale, design, financing and all the way to closing, it was a great journey overall. We will definitely recommend Surrey Homes to our family and friends!

Acuera Resident

Belle Isle Community

Jim, thanks for all you have done to help us with making a decision to purchase our new home in Belle Isle at Surrey Homes. Two years ago we began an adventure to search for a new home so that we may relocate from Maryland to Orlando and in itself it clearly was a challenge. During our first week-end of searching we looked at several communities but upon our arrival at Surrey Homes, we absolutely fell in Love with what we saw, and was impressed with the open foyer model home, immediately we made a decision to move forward with the process to purchase. We want to let you know that we appreciate your inter-personal skills, expertise, insight, counsel and excellent customer service throughout the long distance process. You were always positive, helpful and willing to work within our schedule. Thanks for the emails and online photos during the construction; it gave us a sense of actually being onsite watching the house being built. We would also like to thank the entire Surrey Homes team for their professionalism and knowledge and expertise in their particular field and excellent customer service. We would like to thank you for the beautiful gift basket. That was a great gift you gave us after the settlement on the house. Moving from the Washington, D.C. area will be a change but living at Surrey Homes will be a dream. Thank you again for making our experience a very positive one.

Allen and Helen Dixon McKnight, Belle Isle Residents 

Belle Vista Community

While searching for a new home in the Orlando area, we visited models in the Belle Vista Community located in the Lake Conway area of Central Florida. We found Surrey Home builders to be the most advantageous to meet our new home requirements. Their prices, standard home features, their willingness to revise floor plans, home decorating choices and the team, from Sales to Interior Design and quality of construction is what sold us! We have been in our home now for approximately six months and still experience top customer service as it relates to the repair and maintenance of items covered in our sales contract. Based on our experience, we expect Surrey Homes to be known as one of the top builders in Central Florida.

Lynn & Dan Edwards, Belle Vista Residents 

I was fortunate enough to meet Jim Partin of Surrey Homes by chance as I was looking at an existing home for sale in Belle Vista.  I decided to stop into the Surrey Homes model to casually get some home ideas.  Jim’s professionalism and unassuming mannerisms were immediately noticed and appreciated as I had become accustomed to other builder’s sales members aggressively asking about my aspirations, job and income information before even seeing the model homes.  Fortunately after a couple visits with Jim, I found the lot and model I liked, and was able to customize the house to my exact specifications.  Jim also helped me design, permit and acquire a dock variance that no doubt would have been a very long, difficult and potentially expensive legal process had it not been for Surrey’s team taking the lead with the city of Belle Isle.   In addition to Jim’s commitment to customer satisfaction with his patience and flexibility, Surrey’s Executive Vice President, Christian Swann made it a point to meet with me and make sure the build process, quality and craftsmanship exceeded my expectations.  I truly appreciate Surrey’s business practices, commitment to customer satisfaction and follow-up after closing.  Without exception, I would buy from Surrey Homes again, especially with Jim as my sales agent.

David Starr, Belle Vista Resident

Forest Lake Estates

“John did a great job of making us happy and pleased about the purchase of a new home. Thanks!”

– Forest Lake Estates Resident, May 2017

“If I had to buy another home, I would definitley want John as my construction manager He’s a people person and quite a gentleman.”

– Forest Lake Estates Resident, May 2017

“We are extremely happy overall.”

– Forest Lake Estates Resident, June 2017

“(The Sales Counselor was) responsive, kept up to date, notified of changes or potential issues, available when needed. John (Construction Manager was) super responsive and attentive to detail. Very knowledgable and customer first focused.”

– Forest Lake Estates Resident, June 2017

“Jim was very accomodating, professional. Great company, beautiful product. Love the home.”

– Forest Lake Estates Resident, April 2017

Casa del Lago

“Most pleased with the quality of the home… Mike was always on top of everything and has a great eye for what needs addressing. He made it a smooth process.”

– Casa del Lago Resident, May 2017

John's Lake Landing

“It was a very smooth transaction. We are very grateful to purchase a home with Surrey Homes.”

– John’s Lake Landing Resident, May 2017

“It has been a great experience. Everyone is very helpful. Vanessa Rafael is an excellent sales person. Very helpful and knowledgable.”

– John’s Lake Landing Resident, May 2017

“It was an exellent experience dealing with Vanessa!”

– John’s Lake Landing Resident, May 2017

The Pointe at Hunter's Creek Community

Our experience with surrey homes was overall excellent! Jim was wonderful to work with and was able to answer any questions or concerns we had. John our builder was great. Since we did not live here we really had to rely and trust him throughout the process. We enjoyed our experience with Surrey Homes so much we bought two homes in the Pointe at Hunter’s Creek!

– Surrey Homes Resident, May 2016

We are very pleased with our decision to purchase a Surrey Home. Jim was very helpful throughout the entire process. Our design process was wonderful. Vicki was patient and really listened to exactly what we wanted. She was so detailed in letting us know exactly what sort of quality and look we will get, and it looks amazing! John built us a great home and we have no concerns whatsoever! It was an overall great experience!

– The Pointe at Hunter’s Creek Resident, May 2016

We enjoyed our home building process with Surrey Homes. Our sales counselor took extra time with us to help us pick out the perfect floor plan that would suit our needs the most. The Design process was great she helped us pick great selection of features that suited our taste and our budget. Overall the experience was very professional and we are pleased with our home.

– The Pointe at Hunter’s Creek Resident, December 2015

We had a great overall experience with Surrey Homes! Our sales counselor was exceptional and very professional to work with. He mad us feel very confident with our purchase every step of the way! Our Project manager was very professional and a pleasant person to work with, he was also very responsive to all of our needs. Overall we had a great experience with Surrey Homes. They met all of our needs and expectations. We would definitely recommend them to future buyers!

– The Pointe at Hunter’s Creek Resident, December 2015

Savina Community

The entire experience has been wonderful. From the start of the process with Maureen through financing with the Surrey Homes preferred lender from the building with our project manager. Each individual has been wonderful to work with!

– Savina Resident, July 2016

The Surrey Homes team made the entire home purchasing and building process so easy. Everyone was a pleasure to work with and we are so happy with the end result.

– Savina Resident, July 2016

We had a great experience with everyone we encountered that worked at Surrey Homes. Our sales counselor made everything very easy for us and kept us updated throughout the process. Our Project manager was very helpful and tentative to any concern we may have had.

– Savina Resident, December 2015

We had a great overall experience with Surrey Homes. Our sales counselor was very knowable and great to work with. We enjoyed picking all of our selections at the design gallery, and our project manager was very helpful and answered all of our questions. The experience with Surrey Homes was overall fantastic and we are very happy with our purchase!

– Savina Resident, December 2015

The entire experience has been wonderful!  From the start of the process with our sales counselor through financing with the Surrey Homes preferred lender from the building process with our project manager. Each individual has been wonderful to work with. We are so happy with our beautiful home!

– Savina Resident, August 2015

The process as a whole was great! From our sales counselor, to project manager and lender everyone was extremely helpful! The customer service with Surrey Homes was overall outstanding!

Savina Resident

Maureen made the entire buying process very easy. She was able to work with us and help us figure out which home that would be perfect for us. John, our project manager, was very helpful and patient throughout the process. We are very pleased with the entire experience regarding Surrey Homes!

Savina Resident

Maureen was excellent to work with. Every question we had she answered with no pressure of buying a home from her. Everything was perfect and completed before closing. We are happy with the process as a whole!

Savina Resident

Summerlake & Summerlake Groves

“I would absolutely recommend Surrey over and over again. We do hope to build again in the future with Surrey… Colleen made this experience for us! She really is one of your best assets and we are so pleased with all she’s done! She really helped us pick the home of our dreams!”

– Summerlake Resident, May 2017

“Colleen was FANTASTIC!!!! She was extremely helpful throughout the entire process. We had many questions as this was our first home purchase and she was extremely knowledgable. We loved her! Thanks for a great experience!”

– Summerlake Resident, May 2017

“We have truly enjoyed our experience working with Surrey. Colleen was constantly a source of calmness during this process and I couldn’t be more grateful for her. The whole Surrey team was fantastic.”

– Summerlake Resident, June 2017

“A great experience all the way. Colleen was awesome, a true professional, and always available. A 10 out of 10. Overall it was a truly great experience. Everything was clear and there were no surprises. Professional work by all involved.”

– Summerlake Resident, June 2017

“Colleen was extremely helpful. We loved working with her. She was prompt and extremely thorough. We had no issues at all. We would gladly recommend anyone to buy a Surrey home.”

– Summerlake Resident, May 2017

Victoria Landings Community

Our sales counselor was great to work with she was patient with us and answered all of our questions and was wonderful to work with. Our design process was a blast! She was easy to work with and gave great tips that really helped us! Our lender experience was wonderful they were so helpful and attentive. The whole team made the process easy and stress free!

– Victoria Landings Resident, July 2016

Our sales counselor was great to work with she was patient with us and took the time to answer all of our questions. Our design process was a blast, Vicki was easy to work with and gave great tips that really helped us to make our home our own! Our lender experience was wonderful they were so helpful and attentive all the way to the very end. The whole team made the process easy and stress free!

– Victoria Landings Resident, August 2015

From our sales counselor to our project manager everyone was a pleasure to work with, they were very reliable and kept us informed every step of the way! We would highly recommend Surrey Homes they made our home buying experience a pleasure and have always been readily available when we needed them!

– Victoria Landings Resident, August 2015

The entire Surrey Homes team we worked with was exceptional and very friendly. We really appreciated all the time our project manager took with us to make sure everything was done the way we wanted. We only have good things to say about Surrey Homes!

– Victoria Landings Resident, August 2015

Maureen, our sales counselor was fabulous and very helpful. John, our project manager, was excellent, too. His attention to detail, as well as his personality, was refreshing and very easy to work with. We had an overall great experience and are very happy with our new home!

Victoria Landings Resident 

Our sales counselor made the process so easy; she was very knowledgeable about everything. Our project manager was wonderful. He spent all the time we needed to answer our questions, and never rushed us. The project as a whole was fantastic. The whole experience was very positive and we are very happy with QUALITY of our home and everyone involved!

Victoria Landings Resident